Fatah Institute — Privacy Policy
Last updated: April 2026
Welcome to Fatah Institute. We are committed to protecting the privacy of our students, parents, and website visitors. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.
1. Who We Are
Fatah Institute is an online Quran education provider based in Ottawa, Ontario, Canada. We offer live, one-on-one online classes in Noorani Qaida, Reading with Tajweed, Qur'an Memorization, and Qur'an Comprehension. You can reach us through the contact form on our website.
2. What Information We Collect
When you submit an interest form, enrollment form, or trial class booking through our website, we may collect the following:
Full name (student and/or parent/guardian)
Email address
Phone number (if provided)
Age group
Country of residence
Course preferences and availability
Preferred trial class date and time
Any additional information you voluntarily provide in open text fields
We do not collect payment information directly. Payments are processed through Interac e-Transfer or Wise, which have their own privacy policies.
3. How We Use Your Information
We use the information you provide solely for the following purposes:
To respond to your inquiry or enrollment request
To schedule and confirm your free trial class
To communicate class times, updates, and scheduling changes
To maintain records of enrolled students for teaching purposes
To send important notices related to your enrollment
We do not use your personal information for advertising, and we do not sell or rent your data to any third party.
4. Children's Privacy
We take the privacy of children very seriously. If you are enrolling a child, all communication will be directed to the parent or legal guardian — not the child. We collect only the minimum information necessary to deliver the Service. We do not knowingly collect personal information directly from children without verified parental consent.
5. Who We Share Your Information With
We do not sell, trade, or share your personal information with third parties except in the following limited circumstances:
Our teachers and staff — only to the extent necessary to deliver your classes
Service tools — your form submissions may be stored through tools such as Tally (form builder) and Google Sheets (response storage). These platforms have their own privacy policies and security standards
Legal requirements — if we are required to disclose information by law or to protect the rights and safety of our students or staff
6. Data Storage & Security
Your information is stored securely through Google Sheets, accessible only to authorized members of our team. We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We do not store any payment details. All financial transactions are handled directly through Interac e-Transfer or Wise.
7. How Long We Keep Your Information
We retain your personal information for as long as you remain an active student or for as long as is reasonably necessary to fulfill the purposes outlined in this policy. If you request that your information be deleted, we will do so promptly unless we are required to retain it for legal or administrative reasons.
8. Third-Party Links & Tools
Our website and forms may contain links to or integrations with third-party services such as Tally, Google, and Wise. We are not responsible for the privacy practices of these services. We encourage you to review their privacy policies before submitting information through them.
9. Cookies
Our website may use basic cookies to ensure proper functionality and improve your browsing experience. We do not use advertising or tracking cookies. You can disable cookies through your browser settings, though this may affect some features of the site.
10. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request that we correct any inaccurate information
Request that we delete your personal information
Withdraw your consent to our use of your information at any time
To exercise any of these rights, please contact us through the contact form on our website. We will respond within a reasonable timeframe.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please reach out to us through the contact form on our website.
This Privacy Policy is governed by the laws of the Province of Ontario and the federal laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).